Shipping policy

At AubeTwill, we are committed to delivering your orders of shirts, shorts, and skirts in a timely and reliable manner. Please review our logistics policy below for details on how we process and ship your purchases.

Shipping Method

We offer a single, streamlined shipping option: Standard Shipping. This method is available for all products and destinations we serve. Please note that no expedited or express shipping options are currently offered.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the delivery address. All shipping costs are non-refundable and will be clearly displayed at checkout before you complete your purchase. There are no free shipping promotions or thresholds.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been dispatched.

Delivery Time

Delivery times vary depending on your location. Estimated transit time is 5–10 business days for domestic orders and 10–20 business days for international orders. Please note that these are estimates and actual delivery may be affected by customs clearance or unforeseen delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through the carrier’s website. We recommend checking the tracking information regularly for updates.

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with limited postal services may experience longer delivery times or additional fees. If your address falls into such a category, we will notify you via email.

Lost or Damaged Items

If your order is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if applicable, arrange a replacement or refund.

Contact Us

For any questions regarding your shipment or our logistics policy, please email us at [email protected]. Our team will respond to your inquiry as soon as possible.